Customer Stories

KBC's secure advantage: empowering customers with itsme® for raising payment limit

Written by Admin | Nov 27, 2023

 

In the fast-paced world of digital finance, KBC wants to stand out by providing customers with a secure and seamless banking experience. Through the integration of itsme® within the KBC Mobile App, the bank not only upholds PSD2 compliance but also maintains a strong commitment to enhancing security and user convenience. 

The challenge:  

KBC recognizes the growing threat of phishing and the need to strengthen the security of financial transactions. At the same time, they aim to provide their customers with a seamless and user-friendly experience. The challenge is to find a solution that meets both requirements. 

the itsme® solution

With itsme®, KBC found the perfect solution. itsme® not only provides an additional layer of security in line with PSD2 regulation but also offers a streamlined method for confirming transactions such as adjusting payment limits. Through the integration of itsme® into the KBC Mobile App, customers can securely and swiftly change their payment limits, and thanks to a clear and very transparent overview of the limited amount. 

Enhancing Customer Experience

Consider the scenario of a KBC customer using the KBC Mobile App and itsme® to adjust their payment limits. The intuitive navigation of the process and the additional layer of security provided by itsme® exemplify KBC's commitment to ensuring both customer satisfaction and transactional safety.

Secure and easy banking 

Customers consistently enjoy the benefits of itsme® for securely managing their payment limits and other financial transactions. The transparent nature of the process and the robust security measures embedded in itsme® contribute to an ongoing positive banking experience. 

Learn more, talk to our experts

For a deeper understanding of how itsme® can help with your financial services, we invite you to engage with our experts. Explore the secure and easy banking solutions offered by itsme®.